Moon Palace Golf & Spa Resort - Cancun

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Moon Palace Golf & Spa Resort - Cancun

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Off-site parking

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Air conditioning

Air conditioning in public areas

All inclusive
Facilities for kids

Game room

Children's play area

Children's pool

Paid kids club

Overview

The tranquil 5-star Moon Palace Golf & Spa Resort is set in a leisure area minutes away from La Isla Shopping Mall, Plaza Las Americas and Coco Bongo. The property opened in 2000 and features Italian architecture.

Moon Palace Golf & Spa Resort is located close to the beautiful white-sand beach.

Moon Palace Golf & Spa Resort offers a spectacular view to its guests.

The venue is notable for the good location within a 10-minute drive to Cancun International airport.

Rooms

The rooms in Moon Palace Golf & Spa Resort come with a trouser press, a mini-refrigerator, a laptop-compatible safe, a balcony and coffee/tea makers. The guestrooms look out on the river. The rooms have smart decor.

Eat & Drink

A fine selection of international dishes is served at the signature restaurant. Guests are welcome to the Poolside bar to relax with a drink.

Services

The property offers a lift, a hairdresser and a cash machine along with a conference room, a business centre and an exhibition space.

Relax

There is a beach with umbrellas and outdoor chaise lounges provided for guests convenience. Such fitness options as a fitness center, aquafit and a gym are available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible at a location nearby.

Number of rooms:   2103.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Off-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Aqua fitness
  • Cycling
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/ Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Paid cabanas
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Golf view
  • Ocean view
  • Resort view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Rooftop terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
Show big map »

Hotel Address:

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    19.0 km
Airports
  • Cancun International (CUN)
    6.9 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    2103

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Club Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Double Club Room

Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Butler service
Room Description:

Standard|Club Room, 1 King Bed, Concierge Service

Grand Deluxe Double Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Deluxe|Grand Deluxe Room Resort View

Club Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Moon Palace Golf & Spa Resort photos Room Deluxe Resort View
Special Single Room
Resort view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Butler service
  • Telephone
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
Room Description:

Standard|Grand Room, Jetted Tub, Resort View

Triple Room
Resort view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
Room Description:

Suite|SUITE STANDARD - ALL INCLUSIVE

Two-Room Suite
  • Max occupancy:

    4 persons

  • Check Prices
Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Quadruple room

Moon Palace Golf & Spa Resort photos Room Junior Suite Golf Course
Junior Suite
Golf view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Family Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Family Room

Family Two Room Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
  • Media:CD player
Room Description:

Standard|Family Room - 2 Rooms

Moon Palace Golf & Spa Resort photos Room Superior Deluxe
Superior Deluxe Single Room
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Direct dial phone number
  • Bathroom:Bathrobe
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Wake up service
Superior Deluxe Oceanfront Room
  • Max occupancy:

    2 persons

  • Check Prices
Moon Palace Golf & Spa Resort photos Room Superior Deluxe
Superior Deluxe Triple Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Moon Palace Golf & Spa Resort photos Room
Superior Room
Garden view
  • Room size:

    45 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Telephone
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Deluxe|Luxury Superior Room - Garden View

Superior Oceanfront Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Moon Palace Golf & Spa Resort photos Room Deluxe Resort View
Deluxe Resort View
Resort view
  • Room size:

    45 m²

  • Max occupancy:

    7 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 2 Double beds or 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Ironing facilities
  • Telephone
  • Bathroom:Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Wake up service
  • CD player
Room Description:

Deluxe|Deluxe Room, Jetted Tub, Resort View

Deluxe Oceanfront Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|DOUBLE DELUXE OCEAN FRONT

Moon Palace Golf & Spa Resort photos Room Wellness Suites
Deluxe Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Double Deluxe Suite (SwimUp-PoolTerrace)

Moon Palace Golf & Spa Resort photos Room Wellness Suites
Presidential King Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Presidential Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Room Description:

Suite|Presidential Suite, 2 Bedrooms, Jetted Tub

Moon Palace Golf & Spa Resort photos Room Wellness Suites
Ambassador Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Ambassador Suite

Moon Palace Golf & Spa Resort photos Room
Deluxe Family Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 2 Double beds and 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Telephone
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Bottled water
  • Media:Flat-screen TV
  • Game console
  • Wake up service
  • iPod docking station
  • DVD player
  • Radio
Room Description:

Deluxe|Deluxe Family

Moon Palace Golf & Spa Resort photos Room Wellness Suites
Wellness Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|SUITE WELLNESS

Luxury Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Luxury Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Luxury Suite - Garden View

Moon Palace Golf & Spa Resort Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Wet n' Wild Park4.4 km

Local attractions

  • Playa Delfines10.1 km
    Cancun 77710Mexico
  • Museo Sensorial del Tequila15.0 km
    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
  • El Eden Ecological Reserve15.6 km
    CancunMexico
  • Playa Marlin14.9 km
    CancunMexico
  • Tres Rios Ecopark15.5 km
    Carretera Cancun - Playa del Carmen Km. 40, Cancun

Near the hotel

  • Tulum Avenue1.3 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      2103

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Mexico

    Use Badge

    Cities nearby
    • Puerto Aventuras hotels - 82 km
    • Cozumel hotels - 73 km
    • Playa del Carmen hotels - 64 km
    • Puerto Morelos hotels - 35 km
    • Riviera Maya hotels - 63 km
    • Isla Mujeres hotels - 14 km
    • Isla Holbox hotels - 57 km
    • Club Mediterraneo hotels - 14 km
    • Xpu Ha hotels - 87 km
    • Santa Maria hotels - 91 km

    Moon Palace Golf & Spa Resort Reviews

    Guest reviews are submitted by our customers after their stay at Moon Palace Golf & Spa Resort

    Average guest rating

    7.8out of 10
    Fabulous
    Based on 93 reviews

    Rating by category:

    Location
    8.6
    Rooms
    9.5
    Service
    9.2
    Value
    8.8
    Dining
    9.0

    Guest reviews

    • 1.8

      Resort itself was beautiful and most of staff was amazing.

      However, i did forget about a pair of sunglasses that we're in a case mixed in my clothes in my suitcase. And when I got home I found the case but no glasses, which means someone had actually gone thru my clothes and the glasses themselves were not cheap. Also as an incentive you are given 1500 credit, to find out that in the store you can only use it on 3 things which are beach bags, white rubber watches or 75 towards sunglasses and you pay difference. So you cannot use these towards anything that you may actually want like hats or shirts or souvenirs. And to top it off I ended up with food poisoning and missing out on the last day and half of my vacation stuck in my room. So don't think I would ever come back or if I would recommend this resort to anyone.

    How to reach hotel

    hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
    Show big map »

    Hotel Address:

    Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

    Get directions
    City Center
    • Cancun
      19.0 km
    Airports
    • Cancun International (CUN)
      6.9 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      2103

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Mexico

    Use Badge